Welcome to livelytrips.com!

These terms and conditions outline the rules and regulations for the use of Livelytrips's Website, located at www.livelytrips.com.

By accessing this website we assume you accept these terms and conditions. Do not continue to use livelytrips.com if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By accessing livelytrips.com, you agreed to use cookies in agreement with the Livelytrips's Privacy Policy.

Most interactive websites use cookies to let us retrieve the user's details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, microcart and/or its licensors own the intellectual property rights for all material on livelytrips.com. All intellectual property rights are reserved. You may access this from livelytrips.com for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from livelytrips.com
  • Sell, rent or sub-license material from livelytrips.com
  • Reproduce, duplicate or copy material from livelytrips.com
  • Redistribute content from livelytrips.com

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. microcart does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Livelytrips,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, microcart shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

microcart reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant microcart a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • dot.com community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Livelytrips; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Livelytrips. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of Livelytrips's logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read Privacy Policy

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it's linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

CANCELLATION OF SUBSCRIPTION

microcart believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy: Cancellations will be considered only if the request is made within 72 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.There is no cancellation of orders placed under the Same Day Delivery category.No cancellations are entertained for those products that the microcart marketing team has obtained on special tours like Group Tour, etc. These are limited occasion offers and therefore cancellations are not possible.In case you feel that the product (trip) received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.TT or its affiliate partners will not be liable for any Visa rejections and Hotel cancellation policies would still stand as they are.Refunds can only be given in cases of inclusions mentioned in package confirmed by customer are not delivered by booking agent. Refunds will not be given in any other case.If due to unforeseen circumstances, the traveler has to pay for the inclusions already mentioned in the package, refund claims for the inclusions part of the package may be considered and refunded upon submission of proper receipts, provided this was pre-informed to microcart advisor or travel agent.microcart guarantees delivery of services booked through Livelytrips. In case part package is booked by traveler themselves or outside of Livelytrips, no claim against such services shall be entertained.In case local attractions are closed for maintenance/weather conditions/government orders/strike/curfew/natural calamity/other unforeseen reasons, Livelytrips/travel agent will try its best to reimburse the traveler appropriate amount against the same in case refund is possible. However, Livelytrips/travel agent are not obligated for the same and cannot be held liable against it.

Cancellation of bookings can be done either through the User's login in the Livelytrips's website or mobile application, or by calling on the customer care number. Cancellation of individual events depends on the terms and conditions of the event, and cancellation is subjected to applicable events or packages only. Any cancellation request must be done well in advance before 3 business days for Tour packages, and events, post that any cancellation will incur a late cancellation charge.

The cancellation policy is effective for all products used by microcart Customer from 02 September 2021. microcart customers eligible for refunds will receive the refund amount within 90 working days from the date of cancellation or when the supplier(s) processes the refund, whichever is later. For refunds related to on-trip cancellations, customers will receive the refund amount within 90 working days from the date of their return or when the supplier(s) processes the refund, whichever is later. For queries/clarifications, please reach out to support@Livelytrips.com . The Refund amount depicted is subjected to change based on international exchange rates , refunds received from suppliers and payments received from customers till date. Any change in refund amount will be communicated to customers by their respective account owners.

Services Offered

microcart provides custom travel itineraries, including but not limited to: Suggested travel routes Recommended accommodations Activities and sightseeing options Travel tips and local insights The itineraries are intended to serve as a guide. microcart does not guarantee the availability of any service or product mentioned in the itinerary, including but not limited to transportation, accommodations, or tours.

On cancelling hotels which have been marked as “Non-Refundable” on the final invoice vouchers, the customer will be eligible for a zero refund.

Token advances paid through online wont be refunded for cancellations.

REFUND POLICY

Under this policy: If you are, for any reason, not entirely happy with your purchase, we will cheerfully issue applicable refund provided such refund is sought pursuant to cancellation and the request for same is made within 72 hours of your purchase and shall be further subject to the travel agent having not processed your order. To request a refund, simply contact us with your purchase details within three (3) days of your purchase. Please include your order number (sent to you via email after ordering) and optionally tell us why you’re requesting a refund - we take customer feedback very seriously and use it to constantly improve our products and quality of service. Refunds are being processed within 21 days period however, we shall not be liable for any default caused in processing the refund amount owing to the delay caused by processing bank. Any amendments/additions to subscription (credits), will be done at extra cost to the travel agent. microcart shall not be held liable for any impact due to change in original itinerary by the traveler and agent and this is subject to mutual agreement and discussion between traveler and travel agent. In case of force majeure cases (such as curfew, riots etc), microcart shall not be liable for any losses made thereof. Circumstances amounting to “force majeure” include any event which we or the supplier of the service(s) in question could not even with all due care, foresee or forestall such as (by way of example and not by way of limitation) war, threat of war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire, acts of God, adverse weather conditions, and all similar events.